Shipping policy
SC Powertech Shipping Policy - USA/ Canada
At SC Powertech, we are dedicated to ensuring efficient and reliable delivery of your orders across the United States. Please review the following details regarding our shipping services within the USA:
Delivery Dates and Times: While we strive to process and ship your order as quickly as possible, delivery dates and times are estimates and are not guaranteed. Shipping estimates can be influenced by various factors beyond our direct control, including carrier delays, weather conditions, and regional logistical challenges. We recommend placing orders with sufficient lead time, especially for time-sensitive projects.
Shipping Carriers: We partner with reputable shipping carriers to ensure your order arrives safely and efficiently. The specific carrier used may vary based on the package size, weight, and your delivery address. Tracking information will be provided once your order has shipped, allowing you to monitor its progress.
Order Processing: Orders are typically processed within 1-2 business days business days before shipment. Please note that processing times do not include weekends or American public holidays.
Shipping Costs: Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order, as well as the selected shipping method. Any applicable shipping promotions or free shipping thresholds will be clearly indicated.
Shipping Address Accuracy: It is the customer's responsibility to provide an accurate and complete shipping address. SC Powertech is not responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer. Please double-check your shipping details before finalizing your purchase.
Damaged or Lost Shipments: In the rare event that your order arrives damaged or is lost in transit, please contact our customer service team immediately at 1-800-845-4141. We will work with the shipping carrier to resolve the issue as quickly as possible. Please retain all packaging and contents of damaged shipments, as this may be required for a claim.
For any questions regarding our shipping policy for the USA, please do not hesitate to contact our customer service team.
SC Powertech Shipping Policy - Canada
At SC Powertech, we are committed to providing reliable shipping services for our Canadian customers. Please review the following important details regarding orders shipped to Canada:
Delivery Dates and Times: While we strive to process and ship your order as quickly as possible, delivery dates and times to Canadian destinations are not guaranteed. Shipping estimates provided are approximate and can be affected by various factors beyond our control, including customs processing times, carrier delays, weather conditions, and regional logistical challenges. We recommend placing orders with sufficient lead time, especially for time-sensitive projects.
Customs Duties, Taxes, and Import Fees: Orders shipped to Canada may be subject to import duties, taxes, and other customs-related fees levied by the destination country's government. The customer is solely responsible for paying any and all such charges. These fees are typically collected by the shipping carrier upon delivery. SC Powertech has no control over these charges and cannot predict what they may be. We advise customers to contact their local customs office for current information regarding potential duties and taxes before placing an order. Failure to pay these fees may result in the package being held by customs or returned to us, incurring additional charges for which the customer will be responsible.
Shipping Carriers: We utilize reputable shipping carriers to ensure your order arrives safely and efficiently. The specific carrier used may vary based on the package size, weight, and destination. Tracking information will be provided once your order has shipped, allowing you to monitor its progress.
Order Processing: Orders are typically processed within 1-3 business daysbefore shipment. Please note that processing times do not include weekends or American public holidays.
Shipping Address Accuracy: It is the customer's responsibility to provide an accurate and complete shipping address. SC Powertech is not responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.
Damaged or Lost Shipments: In the rare event that your order arrives damaged or is lost in transit, please contact our customer service team immediately at 1-800-845-4141. We will work with the shipping carrier to resolve the issue as quickly as possible. Please retain all packaging and contents of damaged shipments, as this may be required for a claim.
For any questions regarding our shipping policy for Canada, please do not hesitate to contact our customer service team.
